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djksar's Discussion

  1. 3 Replies | 1290 Views

    Is social media a PR,mktg,or cust. support role

    If social media is part of your job responsibility which org/division do you reside in your company? Let me know.

    Nov 14th 4pm Reply | Tag It | Send It
  2. 721 Views

    RE: Is social media a PR,mktg,or cust. support role

    Consultant :)

    Nov 14th 5pm Reply | Tag It | Send It | in reply to
  3. 1017 Views

    RE: Is social media a PR,mktg,or cust. support role

    Can a consultant really be the social media voice for the company? What happens if that consultant leaves? Should

    Nov 14th 6pm Reply | Tag It | Send It | in reply to
  4. 796 Views

    RE: Is social media a PR,mktg,or cust. support role

    Good questions, and it is possible with long term clients and agreements. Its not something that I advise clients to consider for say 3 months or something. That said, sometimes we can kick things off, get them established and help the company in the search for a permanent employee, or help to groom train an existing employee.

    I would also add a disclaimer. I think that social media works best when separated from PR.

    It can work well together with an overall marketing campaign, but social media often fails when you start mixing the 'official company line' on something with your 'social' conversations.

    I think it definitely helps when a company establishes some boundaries between the 'official company line and pitch' and the 'personal conversation and relationship management activities'.

    PR is often bad cop to social media's good cop. Merge the two together and you end up with a bad Steve Martin movie pretending to be a Peter Sellers Movie. :)

    Nov 14th 7pm Reply | Tag It | Send It | in reply to | Collapse

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